On behalf of our client, DEKRA is looking for:

Customer Support Representative

JOB DESCRIPTION:

• Responding to customer inquiries and resolving issues via email and live chat;
• Utilizing internal tools to address and take ownership of customer concerns;
• Collaborating with other departments to escalate and resolve complex queries;
• Working closely with our diverse international team.

QUALIFICATIONS:

• Excellent English speaking and writing skills;
• Flexibility and adaptability to work in a remote setting;
• A team player mindset, eager to collaborate and support colleagues;
• A passion for delivering outstanding customer service;
• A willingness to learn and grow professionally.

Preferred Qualifications:

• Experience with Customer Service and Responsible Gaming processes and tools;
• Previous experience in the gaming industry.

ADDITIONAL INFORMATION

If you feel that you have the necessary experience and are interested in this opportunity, please send your CV in English on the following e-mail address: job.arbeit.mk@dekra.com

All received applications will be considered in strict confidentiality. Only short-listed candidates will be contacted for an interview.

*By sending your CV and motivation letter, you agree that your personal data will be processed for the needs of recruitment and selection by DEKRA Arbeit Macedonia and they will be stored in the DEKRA database.

Note: Candidates can withdraw their permission to process their personal documents at any time by sending a notification to the e-mail: job.arbeit.mk@dekra.com